resume

experience

SERVICE DESK EXPERT
Fujitsu Polska
May 2021 – now

SERVICE DESK AGENT
Fujitsu Polska
July 2020 – May 2021

TEACHER OF ENGLISH
Early Stage in Mikołów
September 2018 – June 2020

education

ENGLISH PHILOLOGY: TEACHER TRAINING 2016 – 2018
University of Silesia in Katowice
Faculty of Philology MA Thesis: The Structure of a Foreign Language Lesson: Developing Communication Skills among High School Students. Observation Study.

ENGLISH PHILOLOGY: TEACHER TRAINING 2013 – 2016
Silesian University of Technology in Gliwice College of Foreign Languages
BA Thesis: The Role of Accent in Creating Stereotypes as Depicted in Popular American Animated Productions.

ZSTiO nr 3 im. Edwarda Abramowskiego in Katowice 2010 – 2013
class with an extended curriculum in English and Polish
(photography & journalism course)

languages

Polish
native

English
C1/C2 level

Italian
B1 level

German
basics

projects

portfolio

key skills

Coding

HTML, CSS, JavaScript, React, Bootstrap, VS Code, GitHub, API, Flexbox, Responsive, SQL, jQuery

Teaching

ESL, online teaching, class management, documentation, project work, individual & small-group instruction, gamification, teaching through art, teaching through drama, songs and games

Other

adaptability, cooperation, customer service, driving license (B category), feedback, IT, knowledge management, problem solving, process control, product support, quality management, remote working, time management